Privacy Policy

Wacoal H.K. Co., Ltd. ("Wacoal","we","us" or "our") is committed to protecting the privacy of visitors to this site (the "Site"). This Privacy Policy applies to the Site. This Privacy Policy does not apply to other web sites to which we link. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

Information Collected

When you first complete the registration process of Wacoal VIP membership, we will collect personal information such as your name and email address. Once you complete and submit your registration, you have opted in to provide your personal information for communication from us.

We also collect personal information when you choose to use certain other features of the Site, such as electing to receive messages about upcoming events or promotions. When you choose to use these additional features, we require you to provide additional personal information such as your phone number, and we may request additional personal information such as your shopping preferences and demographics.

In addition, through the Site, we automatically gather certain information about the use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and other technologies. Most browsers can be set to prevent cookies or to notify you when one is being placed. However, cookies are necessary to access the Site.

How We Use Your Information

We will not share or disclose your information to anyone except as described in this Privacy Policy.

Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.

We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.

How We Protect Your Information

We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

The Site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.

Accessing and Updating Your Personal Information and Preferences

If you are a registered member, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to .

In addition, you may update or change your personal information or preferences by contacting us at following:

Wacoal H.K. Co., Ltd.
8th Floor, EGL Tower, 83 Hung To Road, Kwun Tong, Kowloon, Hong Kong
Tel: (852)2811-3202
Fax: (852)2811-9561

We will take commercially reasonable steps to implement your opt-out requests promptly.

While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.

Children's Privacy and Parental Controls

We do not solicit any personal information from children. If you are not 18 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.

Privacy Policy Changes

If we decide to change our Privacy Policy for the Site, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

If you have any questions about this Privacy Policy, please contact us at:

Wacoal H.K. Co., Ltd.
8th Floor, EGL Tower, 83 Hung To Road, Kwun Tong, Kowloon, Hong Kong
Tel: (852)2811-3202
Fax: (852)2811-9561

Last Updated: March 20, 2014 © 2014 Wacoal H.K. Co., Ltd., All rights reserved.